Your partners in UK pension transfers

AUSTRALIAN TRANSFERS • NEW ZEALAND TRANSFERS • SHELL PENSIONS • QROPS REVIEWS

Cradle Overseas Pensions Ltd is a leading UK FCA regulated financial advice firm, providing independent advice in the main on QROPS, QNUPS, International Pension Plans and UK pensions (including SIPPS).

Fully qualified to provide advice on transfers from all UK individual and occupational pension schemes, our global list of clients include expatriates and migrants residing in almost every corner of the world.

In the past five years (from 2016) we have increasingly specialised in pension transfers to Australia and New Zealand, as well has having a focus on Shell pensions which have grown through an organic referral network; and reviewing existing QROPS for policyholders worldwide.

As well as providing advice directly to clients, we also work with a range of professional introducers such as Independent Financial Advisers, Accountants and Solicitors. Our methodology and approach enables an introducer to work with us in a way that best suits their business and their clients.

It is important to understand that the Overseas Pensions market (including QROPS and QNUPS) attracts all types of advisers. Some are regulated in locations with strong regulatory oversight (where qualifications and expertise are essential), but many are based in countries where regulation is light or non-existent. The quality and cost of advice, as well as client protection, varies markedly.

Cradle Overseas Pensions Ltd, FCA Regulated Pension Transfer experts

FCA REGULATED SINCE 2010.

CHOOSING A UK PENSION TRANSFER ADVICE PARTNER IS A BIG DECISION, SO IT’S IMPORTANT THAT YOU KNOW WE’RE THE RIGHT FIT FOR YOU & YOUR NEEDS. HERE ARE SOME OF THE REASONS WHY OUR CLIENTS PICK US.

INTEGRITY

Initial consultations are complimentary and without obligation. We will not provide advice where we cannot evidence clear suitability for a transfer, or where any benefits come at too high a price. It is these principles of integrity that allow us to build successful and long-lasting relationships with our clients. We have clients with a range of different scenarios who are happy to talk with any prospective clients about their experiences.

SPECIALISTS

Cradle are ‘Pension Transfer Specialists’. To use this phrase in the UK means your adviser has a higher level of professional qualification. They must have the Chartered Insurance Institute (CII) Level 4 Diploma in Financial Planning and either G60, AF3 or AF7 qualifications. These qualifications are known within the UK as some of the toughest in the profession. In addition to having these qualifications, the adviser must have the appropriate Professional Indemnity (PI) Insurance to conduct Defined Benefit advice.

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TRANSPARENCY

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We are regulated in the UK and partner with advisers in Australia (regulated through ASIC) and New Zealand (regulated through FMA). As completely separate entities to Cradle, these advisers look at every transfer scenario independently and without bias. This methodology ensures that we offer a ‘best of breed’ end to end solution.

CONSUMER DUTY ALLIANCE

We’re delighted to share that we’ve become an Associate member of the Consumer Duty Alliance (CDA). This new affiliation also encompasses our prior commitment to the Financial Vulnerability Taskforce, which we continue to support and advocate for.

More information on Consumer Duty Alliance

FINANCIAL VULNERABILITY CHARTER

Cradle is proud to join the Financial Vulnerability Charter, reinforcing our commitment to fair treatment for vulnerable clients. The newly formed Financial Vulnerability Taskforce aims to improve understanding and set best practices in the Personal Finance Sector.

More information on Financial Vulnerability Charter

FCA REGULATED

Pension transfers are a complex area of advice. For this reason, UK law dictates that if you wish to investigate a transfer out of a defined benefit or safeguarded benefit UK pension (values over £30,000) you must receive advice from a UK-regulated financial adviser (FCA).

More information on FCA advice

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DUE DILIGENCE

We do not advise on any pension schemes, investment platforms or managers that do not pass our rigorous due diligence process. Some pension schemes in the UK, including Self-Invested Personal Pensions (SIPP), are listed on the Origo System which means they have been through an industry level due diligence process. Transfers to pensions not on the Origo system are going to become increasingly more onerous to complete. We do not and will never advise on Unregulated funds.

CONSIDERED

A pension transfer is not a transaction-based service. Compliance aside, to maximise the benefits of your transfer, the strategy must be considered in the context of your circumstances. Cradle is committed to ensuring clients understand all the options that exist for them; and are able to make a fully informed decision.

EMPATHY

We often have clients comment that they’ve been told  UK advice is a tick box exercise only (Defined Benefit Transfers). Any clients who have been through our process know this is far from the case. We do however have empathy with this position and have taken giant steps to make it so much more, by providing added value in areas such as substantial savings and control with regards to currency exchange, reduced administration, and cash flow modelling to provide a route map throughout retirement.

WE’VE HELPED MANY PEOPLE ACHIEVE PEACE OF MIND…

I was advised to transfer my pension to a QROPS in Gibraltar in 2015 when I was resident in Kuala Lumper by a local adviser, which in hindsight proved to be the worst financial decision of my life. A pension fund which started at near £200,000 was gradually dwindled down to just under £80,000 by 2022. 

I am now UK-Resident and was introduced to Matt at Cradle, who clearly explained my options and highlighted that the fees on my QROPS, for administration of the pension and investment product amounted to 4.18% of my fund value (they were based upon the initial investment), and that along with the poor investments were the reason my fund continued to fall, which in turn led to higher percentage fees, so that eventually the pension would be virtually worthless.

Cradle advised me to transfer back to the UK at the end of 2022 and we have just had our first annual review. The on-going administration and investment platform charges are now in the region of 0.3% per annum, and for the first time since 2015 my pension value has risen. I can also now view my portfolio online at any time which was something I could not do previously. I feel confident for the first time in many years that my pension is back on track, and that I can take this into consideration when planning for retirement, which is something we will continue to plan for at each annual review or in the event of any emergencies.


Gary Brown, Bath UK, February 2024

WE’VE HELPED MANY PEOPLE ACHIEVE PEACE OF MIND…

I have to say what a pleasure it was dealing with Matthew Nash at Cradle Ltd. They were referred to me by a friend, as I have lived overseas (Italy) for about 5 years. All the paperwork was very straight-forward, and Matthew was always on hand to assist in any matters.

 

A lot of us don’t realise that our private pensions can be accessed if we live abroad and because of the unprofessional adverts we see or receive, we tend to think it’s a scam. This certainly isn’t a scam. It is controlled by the FSA and is completely legit.

I won’t disclose my own circumstances, but there is a product there to suit everyone. I would advise anyone living overseas with a British private pension to look into this with Cradle, as it is a great way of reaping the rewards of all your years at work.

Try them; they won’t let you down.


OSWALD HUGGINS TUSCANY, ITALY

WE’VE HELPED MANY PEOPLE ACHIEVE PEACE OF MIND…

I can state without a problem that Cradle were the most professional and straight company I came across, and as you remember, I tried several.

I will never have a problem recommending you guys; you did a great job and offered the best advice.


PETER SMITH, MORAIRA, SPAIN

WE’VE HELPED MANY PEOPLE ACHIEVE PEACE OF MIND…

You were the only people who came up with the solution I wanted. I appreciate the time it took and persistence to overcome the obstacles put in front of you by the various organisations which had a vested interest in not releasing my money.

I shall be very happy to recommend you to any prospective clients who may wish to know how much work you put in for a very reasonable fee. At the last count, the forms totalled over 200 pages – thanks for helping fill them in with me.


ANTHONY DAVIES, BAHIA, BRAZIL

WE’VE HELPED MANY PEOPLE ACHIEVE PEACE OF MIND…

I found the service provided smooth and efficient. I discussed my requirements and time frame, (which was in short to avoid the tax after 6 months), and was then walked through the process and the documents. I had direct contact from within Australia and the UK where every step was explained.
I was also provided with a detailed report explaining the exact pros and cons and costs that I would face, there were no hidden fees.

Actually, the transfer fund was increased by £1000 due to their diligence when checking the pot I was due from the UK pension fund. I strongly recommend providing a simple, clear and efficient service.


SIMON PARSONS, VICTORIA, AUSTRALIA

WE’VE HELPED MANY PEOPLE ACHIEVE PEACE OF MIND…

I’m very happy with the support you’ve given me with my pension so far, including organising the transfer out of the UK smoothly and quickly, helping me mitigate some of the Brexit risk, recommending good investment managers and keeping me updated on performance and developments in legislation.

I often receive calls from the usual sleazy salesmen of financial services and this reminds me how grateful I am to be working with you!

I had a few bad experiences in the past where I lost money. I can honestly say working with you guys is the first positive experience I’ve had with financial advisors!


LISA NICHOLS, UNITED ARAB EMIRATES

WE’VE HELPED MANY PEOPLE ACHIEVE PEACE OF MIND…

Thank you so much for your help, you certainly earned your money and your service was second to none.

Again, thank you very much for your assistance. I would not hesitate to recommend your services.


LYNN ATTARD, QUEENSLAND, AUSTRALIA

WE’VE HELPED MANY PEOPLE ACHIEVE PEACE OF MIND…

I utilised Cradle Overseas Pensions Ltd to administer the transfer of my UK pensions to a QROPS.

I found the service provided personal and professional. They took care to understand my individual circumstances and ensure the action was appropriate. The timescales were in line with those estimated.

I would recommend Cradle to anyone requiring a similar service.


JOHN SMITH, MONTSERRAT WEST INDIES

WE’VE HELPED MANY PEOPLE ACHIEVE PEACE OF MIND…

I began investigating the possibility of transferring my pension fund into a QROPS scheme three years ago and approached several providers and advisers, all found on the net. One, Keith Boniface of Brooklands International, introduced me to Cradle.

I contacted Matt shortly afterwards, and it was the beginning of one of the most rewarding and satisfying business relationships I have ever experienced. Matt has been unfailingly courteous, professional, responsive, and hardworking at every point over the last three years. Most importantly he has been straightforward, dealing openly and honestly with every query and concern I have had along the way. Although I have never met him, I like the man enormously and trust him totally. I am extremely satisfied with all the arrangements he has put in place for me. Because of my special requirements he had to work much harder, I think, than he normally would for a client but never tried to charge me anything for the extra work.

My QROPS was set up a year after my initial contact with him. It took that long because Matt was determined not to go with any provider until he was absolutely satisfied that all the necessary structures were in place and that I would be fully protected. Since then he has remained supportive and responsive in every communication, although I have tried to keep these to an absolute minimum because he has done so much.

I have absolutely no hesitation in recommending him.


GEOFFREY SMART, MALAYSIA

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